Customer Support
We have spent considerable resources to develop a multi-layered Customer Support Help Desk to enable our customers to get the answers they need, in the quickest, most efficient manner possible.

Please feel free to contact us by using one of the appropriate communication channel mentioned below:

• On line Support Ticket and Emails
  
  
  IDS Logic has provided online ticketing system to answer customer’s query as soon as possible. Please log in to control panel, post your problem/query and a support ticket will be generated instantly, alerting our tech support staff. You will get a response from tech support on the same day. In case we are unable to resolve the issue immediately, you will be notified of the same and will be kept updated regarding the status of the query/issue.
  
  In case you are not able to send your query through the support ticketing system, please email your problem/query at hosting@idslogic.com.
  
  
• Online Chat
  
  
  If the customer feels that ticketing system is not adequate enough to resolve the issue because of its complexity or the query has not been addressed at Tier #1, we have a unique facility in place to answer your query as soon as possible. Please log in and get in touch with our help desk using online chat facility by using MSN Id as follows
  
  MSN: hosting@idslogic.com
  
  
• Telephone
  
  
  If you have a really complex technical issue, please talk to our technical support personnel over the phone.
  
  Call: +91 120 4235665