Customer Support
We have spent considerable resources to develop a multi-layered Customer Support Help Desk to enable our customers to get the answers they need, in the quickest, most efficient manner possible.
Please feel free to contact us by using one of the appropriate communication channel mentioned below:
| Online Support Ticket and Emails |
IDS Logic has provided online ticketing system to answer customer’s query as soon as possible. Please log in to control panel, post your problem/query and a support ticket will be generated instantly, alerting our tech support staff.
See the
video
to create support ticket. You will get a response from tech support
on the same day. |
| In case you are not able to send your query through the support ticketing system, please email your problem/query at hosting@idslogic.com.
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| Online Chat |
If the customer feels that ticketing system is not adequate enough to resolve the issue because of its complexity or the query has not been addressed at Tier #1, we have a unique facility in place to answer your query as soon as possible. Please log in and get in touch with our help desk using online chat facility by using MSN Id as follows
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| Telephone |
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If you have a really complex technical issue, please talk to our technical support personnel over the phone. |
| Call: |
+91 120 4235665
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